One of Paul Chaney’s clients lost her store in a fire, and she’s blogging it. From Business Blog Consulting:

I have a close friend and fellow business blogger who lost her jewelry store to a fire on November 1st, just at the start of the holiday selling season. Her name is Patti Thompson.

Here’s the cool thing, Patti has blogged the entire incident, along with the story of her rebuilding process, on her blog at DiamondDivaOnline.

There are a number of remarks I could make about her willingness to do this, not the least of which is that it represents a vital way blogs can be used to communicate with customers and others — blogging during times of crisis, chronicling the entire process on a blog for all the world to see. She’s done it with genuine openness and transparency too, which in my estimation represents the highest ideals to which we bloggers aspire.

Others weigh in: